You agree to provide Nextcloud Hosting true and correct information in order to provide service to you, and you give Nextcloud Hosting permission to process your personal information in accordance with our Privacy Policy.
You agree that you can cancel your service at any time, and that once the service is cancelled, the server(s) and data (including backups) will be irrecoverably deleted from Nextcloud Hosting's infrastructure at the end of your current paid-for month.
You agree that failing to pay your Nextcloud Hosting account on time without prior arrangement may lead to account termination and the service being cancelled (including server and data deletion).
You agree that Nextcloud Hosting is providing services on a best-effort basis and that Nextcloud Hosting will not be liable for any indirect or consequential loss, damage, cost or expense of any kind, irrespective of how such damage or loss was caused, whether arising under contract, delict or otherwise, including, and not limited to, data loss or corruption, loss of profits, contracts, operation time and goodwill.
You agree that Nextcloud Hosting may move your VPS infrastructure between service providers or data centres within the borders of South Africa as may be deemed necessary.
You agree that server bandwidth is not unlimited, and that you may incur additional costs in the event of excessive bandwidth usage (more than 5 times your allotted storage space in one month).
If you have not taken an off-site backup service with Nextcloud Hosting, you agree to take responsibility for making regular backups of your data. Nextcloud Hosting only keeps a backup of the server configuration and database which will allow for re-constituting the server (but excluding user's files) on a new machine.
You agree that abusive behaviour towards Nextcloud Hosting's staff will not be tolerated and can lead to the cancellation of your service.
You agree that these terms may change. Nextcloud Hosting will notify you should these terms be updated.